TCG Card Singles Order Policy

Card Singles Pickup Policy

We strive to ensure your experience is always stellar when it comes to purchasing any trading card game singles. In order to provide the best experience for the greatest number of people, our pickup policy is as follows:

Unpaid Card Holding, Walk-in Orders

  • At our discretion, we will hold any unpaid walk-in customer orders for card singles for up to 72 hours. After that time, we will automatically restock any unpaid cards and they will be made publicly available to purchase. Unpaid cards restocked in this manner will not be eligible for an unpaid holding period for the same purchaser and we require payment in order for these cards to be held again. Paid-for cards are subject to our other card singles pickup policies outlined below. 

Unpaid Card Holding, Online Orders

  • At our discretion, we will hold any unpaid online order card singles for up to 14 days. We will attempt to contact the customer each week that the cards have not been picked up. After 14 days, we will automatically restock any unpaid cards and they will be made publicly available to purchase. Unpaid cards restocked in this manner will not be eligible for an unpaid holding period for the same purchaser and we require payment in order for these cards to be held again. Paid-for cards are subject to our other card singles pickup policies outlined below. Any attempts to circumvent this policy could result in automatic cancellation of any orders.

Paid Card Holding, All Orders

  • At our discretion, we will hold any paid online orders for card singles for up to 28 days from the date or purchase. After that time, we will automatically restock the cards and a full refund will be issued. The cards will be made publicly available for purchase again. Cards restocked in this manner will not be eligible for a holding period of greater than 48 hour for the same purchaser. After 48 hours, the cards will be restocked and made publicly available. Repeated failure to pickup any paid orders may be subject to restocking fees. 
x